Digital Maturity Assessment

The Digital Maturity Assessment is an independent review for organisations deciding where to invest next, particularly those without a CIO or data team. DMS assesses eleven dimensions in person, drawing on a staff questionnaire, documents, interviews and workshops. It is a fixed price, runs 4 to 6 weeks (or 2 weeks for one workflow) and ends with costed recommendations presented to your leadership team.

Without a CIO or a data team, it is hard to tell which investment will do the most good next, and each vendor sells its own answer. You need independent evidence of where you stand, in priority order and with costs.

DMS leads an in-person audit at your organisation, reviewing files and agreed access to systems. We start from what you want to achieve and work back to the capabilities that matter.

1. Confirm three to five organisational objectives with your sponsor.
2. Set the target stage you want to reach, for example one stage higher within 12 months.
3. Map the use cases behind each objective to the capabilities they depend on.
4. Assess current maturity from four sources of evidence: a staff questionnaire, a document review, interviews and workshops. A missing document is recorded as a finding in its own right.
5. Analyse the gap between current and target stage for each capability, and rank the gaps by the objectives they block.
6. Plan the response as costed recommendations, each with an outcome, the cost to implement and run, its dependencies and a lower-cost alternative.

Confidence rises with the amount of verified evidence behind a rating. Perceptions are reported apart from verified findings, so the result reads as evidence rather than criticism. A focused assessment applies the same six steps to one workflow or business area.