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Performance measurement
Teams do not have fair, consistent measures for progress and performance.
What DMS does
We help teams define what good performance means, establish suitable baselines and build measures that staff and leaders can explain.
What you receive: Agreed baselines, indicators and reporting methods that staff and leaders can explain.
Capabilities that may support the work
- Organisation-wide measurement frameworks and performance models
- Scenario analysis and resource-modelling tools
- Portfolio, program and project performance reporting
How the service is delivered
The exact sequence is agreed with the team, but each engagement begins with the operational need and develops through testable stages.
Stage 1 of 4
Define the performance question
Clarify the objective, decision and behaviours the measures need to inform.
Related case studies
Each case study states whether the work is a DMS engagement, prior experience of current team members or a delivery profile with company attribution withheld.